Warranty: Every piece of furniture we sell is handcrafted. Every piece of furniture is crafted with great care and expertise. If you are not fully satisfied, we will accept returns of noncustomized furniture within 30 days of you receiving your piece. The customer is responsible for any and all repacking and shipping costs. The refund will be a credit for the full purchase price, (minus shipping and handling fees)  plus a 20% restocking fee. Goods must be in "as new" condition with no evidence of use or damage. If there is evidence of misuse or damage the refund/ credit is at our discretion. The return or credit of customized furniture is at our discretion and generally is not done. All furniture is warranted from structural defects. Normal shrinkage, swelling, hairline cracks and minor warp age of wide board furniture are to be expected and are not a structural defect and are therefore not covered. We try to match grain patterns. But due to a variety of different influences that affect individual trees, variations will occur and will be evident in your furniture to varying degrees; a variation in grain pattern is not considered defective and is not reason for return. We will repair/replace furniture found to be defective due to structural problems within one year of delivery. We will first inspect the furniture to determine whether problem is structural or damaged. Generally, we are not inclined to provide allowances on goods after one year from time of shipment. Since we do not have control over the conditions our goods are subjected to once they leave our hands, damage resulting from negligence or misuse is not covered by Hatch Furnishings. The warranty is extended only to the original consumer. There are no other warranties either expressed or implied.